system preferences won't load

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johner1940 Author

Level 1

15 points

system preferences won't load

I upgraded this week to macOS Big Sur (11.1), and I find that System Preferences will not open. The dock shows it is "running," but the window does not appear. Any suggestions?

MacBook Pro

Posted on Jan 8, 2021 10:39 AM

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Answer 1

Jan 8, 2021 11:13 AM in response to johner1940

johner1940 wrote:

I upgraded this week to macOS Big Sur (11.1), and I find that System Preferences will not open. The dock shows it is "running," but the window does not appear. Any suggestions?

What about from the  drop down>System Preferences (?)

What about from the Applications folder>System Preferences.app

If it is running you can Force Quit from the 

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Answer 2

johner1940 Author

Level 1

15 points

Jan 8, 2021 2:09 PM in response to leroydouglas

Thanks for the response, leroydouglas.

With regard to your questions:

• It does not work from the  drop down>System Preferences menu

• It does not open from the Applications folder>System Preferences.app

• I can Force Quit it from the menu

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Answer 3

johner1940 Author

Level 1

15 points

Jan 19, 2021 9:13 AM in response to KENDALsgd15

It turns out Apple Tech support recommended that I boot in Safe Mode, and then select System preferences. This works. Next, reboot the Mac. It was fixed!

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Answer 4

Jan 19, 2021 5:15 AM in response to johner1940

I am having the same issue.

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system preferences won't load

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