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latonya21 Author

Level 1

6 points

Apple Downloads

Hi, every time I try to download an app it says that it’s a billing problem I owe a balance and I do not.. I have looked at my purchases and I have no subscriptions. What do I do? It’s frustrating 😔

iPhone 6s, iOS 14

Posted on Jan 9, 2021 6:32 AM

Top-ranking reply

Dah•veed

Level 9

65,389 points

Posted on Jan 9, 2021 10:05 AM

Contact Apple directly, there is obviously an issue only Apple can clear up.

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https://getsupport.apple.com/

M1 Mac mini, macOS 11.1; Watch, series 5 GPS/cellular, watchOS 7.2; iPad Pro 2nd Gen, iPadOS 14.3; iPad Air 2, iPadOS 14.3; iPhone 12 Pro, iOS 14.3; TV 4th Gen, tvOS 14.3  HomePods, audioOS 14.3 and Airport Express w/ Airplay 2

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Apple Downloads

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