ipad account
I sold my ipad air to someone and he is trying to log in and he can’t because it must be my icloud account. I already removed the device from find my iphone and from my icloud. what Am I supposed to do now?
iPad Air 2 Wi-Fi
Question marked as
Top-ranking reply
You should have properly prepared the iPad before selling it:
What to do before you sell, give away or trade in your iPhone, iPad or iPod touch – Apple Support
As the Activation Lock is still active, inhibiting use by the new owner, you’ll need to resolve the activation lock. Here is the information that you’ll need:
How to remove Activation Lock – Apple Support
As you have already deleted the device from your AppleID account, you’ll not be able to remotely resolve the Activation Lock. As such, short of providing your AppleID credentials to the new owner (this is definitely NOT recommended), you’ll have no alternative other than to retrieve the iPad - and then manually remove the Activation Lock.
