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Hello,
my friend recently broke his phone and he was trying to get it replaced but he was told that he has to turn off find my iPhone first but the screen is broken. We tried to hook the phone up to the laptop to try to do it that way but when he signed in, his device doesn't show up. Is their any way he can turn the feature off so he can get his phone replaced?
iPhone 11 Pro
From this article:
Turn off Find My on your iPhone, iPad, or iPod touch - Apple Support
"If you no longer have access to your iPhone, you can remove a device from Find My iPhone on iCloud.com."
Remove a device from Find My iPhone on iCloud.com - Apple Support
From this article:
Turn off Find My on your iPhone, iPad, or iPod touch - Apple Support
"If you no longer have access to your iPhone, you can remove a device from Find My iPhone on iCloud.com."
Remove a device from Find My iPhone on iCloud.com - Apple Support
The device doesn't show up on iCloud.com
Turn off find my iphone
