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Not able to hear or be heard in phone calls

Hello, I’m not able to hear calls or be heard on phone calls on my iPhone. I don’t know what the matter is and I have tried troubleshooting by turning my phone off and on a number of times but nothing seemed to work.


Is there a way I can fix this ?

iPhone 7 Plus, iOS 14

Posted on Jan 12, 2021 9:13 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 12, 2021 9:14 AM

If you have distorted Sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad


If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...


If you only hear through speaker phone mode --> If your iPhone is stuck in headphone mode - Apple Support


If the other person is not able to listen to you then please click this--> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

1 reply
Question marked as Top-ranking reply

Jan 12, 2021 9:14 AM in response to uchechi288

If you have distorted Sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad


If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...


If you only hear through speaker phone mode --> If your iPhone is stuck in headphone mode - Apple Support


If the other person is not able to listen to you then please click this--> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

Not able to hear or be heard in phone calls

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