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HDMI port won't work

I have a Macbook Air, that has an HDMI/USB-A/USB-C connector. The HDMI port does not work, but the others do. I've tried multiple HDMI cords and multiple TV's. Is there any way to fix it?

Posted on Jan 13, 2021 4:37 AM

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Posted on Jan 13, 2021 8:57 AM

I suspect if it is defective it cannot be fixed. I'll guess it has a one year warranty on it so if that applies you could take it to Apple and have them look at it for assessment and a possible replacement.


Genius Bar appointment - Unfortunately Apple has made this difficult to get to directly. Go to https://www.apple.com/retail/geniusbar/ > Get hardware help. Select your hardware and continue selecting options requiring replacing parts until you see "Bring in for Repair" --> Sign in with Apple ID


How to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) - https://locate.apple.com/country or see if you can find any service locations in https://locate.apple.com/findlocations Some places with limited support may be included in the "other" link at the bottom of a region selection.

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Question marked as Top-ranking reply

Jan 13, 2021 8:57 AM in response to jayeennay

I suspect if it is defective it cannot be fixed. I'll guess it has a one year warranty on it so if that applies you could take it to Apple and have them look at it for assessment and a possible replacement.


Genius Bar appointment - Unfortunately Apple has made this difficult to get to directly. Go to https://www.apple.com/retail/geniusbar/ > Get hardware help. Select your hardware and continue selecting options requiring replacing parts until you see "Bring in for Repair" --> Sign in with Apple ID


How to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) - https://locate.apple.com/country or see if you can find any service locations in https://locate.apple.com/findlocations Some places with limited support may be included in the "other" link at the bottom of a region selection.

HDMI port won't work

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