You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Pictures in iphoto not accessible on portable hard drive

We downloaded a lot of our iphoto pictures onto a portable hard drive (Toshiba). When trying to open them from the hard drive we get a message "OS X can't repair the disk "TOSHIBA EXT". You can still open or copy files on the disk but you can't save changes to files on the disk. Back up the disk and reformat as soon as you can." But we've not been able to either open or copy them.


We have a really old version of iphoto (v8.1.2) and old OS 10.9.5 so is this a factor? We have however been able to access photos previously, so I'm not sure why we've suddenly got this problem.


In Disk Utility log it says "This disk needs to be repaired. Click Repair Disk". But we a bit afraid of doing this in case it makes things worse.


Can anyone help?






Posted on Jan 14, 2021 8:25 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 16, 2021 4:24 PM

Hello Fairbs,


Welcome to Apple Support Communities!


If we understand your post correctly, you've download a copy of your photos onto a portable hard drive but when you try to open them your receiving a message saying OS X can't repair the TOSHIBA EXT. We're happy tp help!


Looks like you made it to Disk Utility and it was telling you the disk needs to be repaired but you wanted to make sure that by pressing the OK it wouldn't make things worse. We're glad you stopped by and asked.


Below is an article that will provide you with how to repair a storage device in Disk Utility. Follow the steps provided in this article.

Repair a storage device in Disk Utility on Mac


Let us know if that worked for you.

Thank you for using Apple Support Communities.

Take care!

Similar questions

2 replies
Question marked as Top-ranking reply

Jan 16, 2021 4:24 PM in response to Fairbs

Hello Fairbs,


Welcome to Apple Support Communities!


If we understand your post correctly, you've download a copy of your photos onto a portable hard drive but when you try to open them your receiving a message saying OS X can't repair the TOSHIBA EXT. We're happy tp help!


Looks like you made it to Disk Utility and it was telling you the disk needs to be repaired but you wanted to make sure that by pressing the OK it wouldn't make things worse. We're glad you stopped by and asked.


Below is an article that will provide you with how to repair a storage device in Disk Utility. Follow the steps provided in this article.

Repair a storage device in Disk Utility on Mac


Let us know if that worked for you.

Thank you for using Apple Support Communities.

Take care!

Pictures in iphoto not accessible on portable hard drive

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.