You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

marciacw Author

Level 1

9 points

AppleTV+ credit

Why don't the 3 month $4.99 credits show up in my balance? And why was it not applied to a movie purchase? How do I get a refund?

Posted on Jan 17, 2021 9:26 AM

Top-ranking reply

vazandrew

Level 8

40,462 points

Posted on Jan 17, 2021 11:21 AM

If you were supposed to receive a credit and didn't then you would need to contact Apple support. If you made another purchase before checking the balance then you would need to request a refund, be aware that it would be up to their discretion.

Request a refund for apps or content that you bought from Apple - Apple Support

View in context

AppleTV+ credit

Similar questions