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erase iphone or change screentime passcode

I have a screen time passcode that was never set by me (i am sole owner) . Have followed instructions to try and reset but it is not working. Apple advice is to erase phone and start again, but instructions they provided for that are also not working. any advice?


iPhone 11

Posted on Jan 17, 2021 2:06 PM

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2 replies

Jan 17, 2021 2:18 PM in response to alm902

alm902 wrote:

I have a screen time passcode that was never set by me (i am sole owner) .

If you had this iPhone for a long time, it may be the restrictions passcode from years ago. Or if you’re in a Family group, perhaps someone else set it.


Apple advice is to erase phone and start again, but instructions they provided for that are also not working.

You have asked us to guess both the instructions they provided, as well as the exact meaning and details of “not working”.


How to erase your iPhone, iPad, or iPod touch - Apple Support

erase iphone or change screentime passcode

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