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When I call someone without headphones during the call I do not hear anything and the person who is talking to me does not hear anything either and at this moment the loud talk button turns gray and I can not press it

iPhone 7, iOS 14

Posted on Jan 19, 2021 1:05 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,962 points

Posted on Jan 19, 2021 2:34 AM

If you have distorted Sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad

If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...

If you only hear through speaker phone mode --> If your iPhone is stuck in headphone mode - Apple Support

If the other person is not able to listen to you then please click this--> If the microphones on your iPhone, iPad, and iPod touch aren't ...

If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

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