You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

icloud payment

Hello!


Today Apple tried to take money for the icloud storage from my card. But they couldn’t do this.


The reason is, I guess, that in December the card was relaunched because December 2020 was the issue month for the card.


Now it is the same card but with new requisites. I can’t change them in my icloud, but also when I add a new card (same but with new requisites) it is said that the card is already there.


And I also can’t delete the card to add the new because it’s connected with icloud services.


I don’t know what to do :)


Please send help :)))

iPhone XS, iOS 14

Posted on Jan 19, 2021 5:00 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 19, 2021 3:54 PM

Did you try changing the card via - Change, add, or remove Apple ID payment methods - Apple Support?

Similar questions

1 reply

icloud payment

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.