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I don’t know the previous owner of the iPad and I can’t contact them and my iPad has an activation lock on it is there any other way?

I have no way of contacting the previous owner of his iPad and there’s an activation lock on it so I need assistance I don’t know what to do

iPad Pro 10.5-inch, Wi-Fi, Cellular

Posted on Jan 21, 2021 9:50 AM

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Question marked as Top-ranking reply

Posted on Jan 22, 2021 8:56 AM

Unfortunately your options are limited.


Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.


The All Too Common SAD Reality of Buying … - Apple Community

3 replies
Question marked as Top-ranking reply

Jan 22, 2021 8:56 AM in response to deandre201

Unfortunately your options are limited.


Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.


The All Too Common SAD Reality of Buying … - Apple Community

I don’t know the previous owner of the iPad and I can’t contact them and my iPad has an activation lock on it is there any other way?

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