You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Face ID

I can use facial recognition to open existing apps but cannot use it to download new apps or to pay- such as Lyft or Apple Pay. Any suggestions?

iPhone 11, iOS 14

Posted on Jan 22, 2021 8:00 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 23, 2021 3:14 PM

When you go to settings>Face ID and Passcode>Apple Pay - is that turned on?

3 replies

Face ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.