Screen locked out on table top Mac . Grey screen lock icon
Desk top is locked up . Lock icon on screen.
iMac Pro
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Follow all of the steps at > https://support.apple.com/en-us/HT204455
How to turn off a firmware password
- Start up from macOS Recovery. During startup, you will be prompted to enter the firmware password.
- When the utilities window appears, click Utilities in the menu bar, then choose Startup Security Utility or Firmware Password Utility.
- Click Turn Off Firmware Password.
- Enter the firmware password again when prompted.
- Quit the utility, then choose Apple menu > Restart.
If you forgot your firmware password
If you can't remember your firmware password, schedule an in-person service appointment with an Apple Store or Apple Authorized Service Provider. Bring your Mac to the appointment, and bring your original receipt or invoice as proof of purchase.