You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple ID compromised

I just received a call saying that my Apple ID was compromised and told not to use anything linked to my credit card account. Is this true and if so what should I do?

iPad 2, iOS 9

Posted on Jan 25, 2021 2:29 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 25, 2021 2:31 PM

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to ignore the calls or hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support


2 replies
Question marked as Top-ranking reply

Jan 25, 2021 2:31 PM in response to 02-09-07

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to ignore the calls or hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support


Apple ID compromised

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.