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Never got my refund

I asked for a refund on something and it said It was refunded but It actually hasn't been refunded to the card idk what to do it's been days.

iPhone 8 Plus, iOS 14

Posted on Jan 27, 2021 12:36 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 27, 2021 12:39 PM

"After you request a refund, you'll receive an update [as to whether you have been granted a refund] within 48 hours." If your request is granted "the time it takes for the money to appear on your account or statement depends on the payment method." Refunds go back to the method used to make the payment originally.


- Store credit: 48 hours

- Mobile phone billing: Up to 60 days

- Other payment methods: Up to 30 days for it to appear on a statement.


You can sign into https://reportaproblem.apple.com to check the status of your refund request.


From: How long refunds from the App Store or other Apple services take - https://support.apple.com/HT210904


If you need to contact Apple about this, click on this link --> https://support.apple.com/choose-country-region/media-services and choose a path that gets assistance from iTunes Store staff.


1 reply
Question marked as Top-ranking reply

Jan 27, 2021 12:39 PM in response to Mizutzu

"After you request a refund, you'll receive an update [as to whether you have been granted a refund] within 48 hours." If your request is granted "the time it takes for the money to appear on your account or statement depends on the payment method." Refunds go back to the method used to make the payment originally.


- Store credit: 48 hours

- Mobile phone billing: Up to 60 days

- Other payment methods: Up to 30 days for it to appear on a statement.


You can sign into https://reportaproblem.apple.com to check the status of your refund request.


From: How long refunds from the App Store or other Apple services take - https://support.apple.com/HT210904


If you need to contact Apple about this, click on this link --> https://support.apple.com/choose-country-region/media-services and choose a path that gets assistance from iTunes Store staff.


Never got my refund

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