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Ipad Frozen on White screen with black apple logo

My ipad is frozen on the white screen with black apple logo.

Have tried re-setting but it keeps coming back to this screen.

Thank you

iPad (5th gen) Wi-Fi, Cellular

Posted on Jan 28, 2021 1:41 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 28, 2021 3:14 PM

This is clearly the best option to update, as you can then keep your data. Good solution. If it works with an update it's just perfect. If it still only shows white screen with Apple logo, then you can try a restore.


Yes, it downloads software to the iPad, it takes up a few gigabytes, so it may take some time. You can always write here again if you have more questions and I cross my fingers that an update was successful.

20 replies

Jan 28, 2021 2:41 PM in response to Alley Regan

Hmm okay, It was not the screen we wanted to see. Try "start diagnostics"


EDIT: Sorry for the long response times, but I get limited by posting limits rule.

Ipad Frozen on White screen with black apple logo

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