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I have received phone call from Apple support saying my Apple ID has been attempted to be hacked

I have received phone call from Apple support saying My apple ID has been attempted to be hacked 15 times. asking me to go to support apple ID.com then support,me. then support,me.com, when having trouble I was told to go to google chrome and type in helpme.com. Is this from apple?


[Edited by Moderator]




Posted on Feb 2, 2021 8:11 AM

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Question marked as Top-ranking reply

Posted on Feb 2, 2021 8:12 AM

Definitely not from Apple.


Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to ignore the calls or hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

2 replies
Question marked as Top-ranking reply

Feb 2, 2021 8:12 AM in response to Robert7018

Definitely not from Apple.


Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to ignore the calls or hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

I have received phone call from Apple support saying my Apple ID has been attempted to be hacked

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