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Choyburger Author

Level 1

4 points

Touch ID

My Touch ID is not working. I got my MacBook Pro a little under a month ago and it stopped working after the initial couple of uses. I tried restarting the laptop and deleted my fingerprint, but now I can't add new fingerprint.

Posted on Feb 2, 2021 5:19 PM

Top-ranking reply

leroydouglas

Community+ 2024

Level 10

188,286 points

Posted on Feb 2, 2021 5:21 PM

Choyburger wrote:

My Touch ID is not working. I got my MacBook Pro a little under a month ago and it stopped working after the initial couple of uses. I tried restarting the laptop and deleted my fingerprint, but now I can't add new fingerprint.

If this is a Intel Mac—(does not apply to the SoC M1 Macs)

Try resetting the SMC https://support.apple.com/en-us/HT201295

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Touch ID

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