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I need my serial number so I can request a trade in kit. My mac is at home, I am at work. I went to the page where I can supposedly get the serial number and it does not provide serial numbers. Please provide instructions for how to get my serial number. Also why do I have 2 of the same device on my account when I only have one of them?
MacBook Pro 13″, macOS 10.13
justwanttoaksaquestion wrote:
I need my serial number so I can request a trade in kit. My mac is at home, I am at work. I went to the page where I can supposedly get the serial number and it does not provide serial numbers. Please provide instructions for how to get my serial number. Also why do I have 2 of the same device on my account when I only have one of them?
You can delete a device
>System Preferences>AppleID> in the sidebar , list of your devices>click it open
You should see your SN in your devices if you are signed in with your same AppleID.
https://support.apple.com/my-support
if you have an issue here—
Contact Apple Support to update your Apple device information.
justwanttoaksaquestion wrote:
I need my serial number so I can request a trade in kit. My mac is at home, I am at work. I went to the page where I can supposedly get the serial number and it does not provide serial numbers. Please provide instructions for how to get my serial number. Also why do I have 2 of the same device on my account when I only have one of them?
You can delete a device
>System Preferences>AppleID> in the sidebar , list of your devices>click it open
You should see your SN in your devices if you are signed in with your same AppleID.
https://support.apple.com/my-support
if you have an issue here—
Contact Apple Support to update your Apple device information.
You're right. At least there is no mention of it on this support page Find the serial number of your Apple product - Apple Support
Maybe they discontinued it?
Just to double check, look at this discussion: https://discussions.apple.com/thread/8289338?answerId=33053260022#33053260022
That's where I was looking (and it's not there) but those directions are much more helpful than the other ones I was following. Maybe they did discontinue it. If so, I'm sure they had a good reason, but it's still annoying when there's already so much security to get into my account. Thanks anyway.
serial number no longer provided on apple website?
