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Level 1

8 points

Apple Music

Why am I getting charged for Apple Music if I’m on a family plan and not the head holder of the account?

Posted on Feb 4, 2021 8:30 PM

Top-ranking reply

Community Specialist

Posted on Feb 7, 2021 2:29 PM

Hi Adrianac2,

It sounds like you are being charged for an Apple Music subscription and we can help.

Do you have an Apple ID balance that was charged?

Your Apple ID balance is charged for subscriptions before the family payment method:

If you still have a billing concern, contact Apple Support for help:

Thanks for using the Apple Support Communities.

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