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Eogden21 Author

Level 1

4 points

Apple ID

so I’m locked out and unable to log out of my old Apple ID account, can’t change the password as I haven’t got access to the phone number or email registered with my old account how do I get past this?

iPhone 7 Plus

Posted on Feb 13, 2021 2:37 PM

Top-ranking reply

Limnos

Level 10

417,901 points

Posted on Feb 13, 2021 2:42 PM

Unfortunately because you haven't kept your account information updated you may have to use Account Recovery.

Recover your Apple ID when you can’t reset your password - "If you use two-factor authentication and can’t sign in or reset your password, you can regain access after an account recovery waiting period." - https://support.apple.com/HT204921

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Apple ID

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