encrypted hard drive

P.S. See this Apple Support link: https://support.apple.com/en-ph/guide/mac-help/mh35881/10.15/mac/10.15

It explains that if your drive is encrypted with Filevault2, you have three options to access the files on the disk:

• Login with the Filevault2 password.
• Login with your Apple ID (iCloud) ID and password.
• Use a recovery key which was provided when the disk was first encrypted with Filevault2.

If you can't succeed with one of these three, you won't be able to unlock and access your disk.

jrfaster Said:

"encrypted hard drive: I cannot access my hard drive it says it is encrypted. My Apple password would not work to reset the password"

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Using an External Keyboard...

I see you are using a a MacBook Pro. So, perform the following, using an external keyboard.

Reset the SMC and your NVRAM

Reset the SMC and then NVRAM. Sometimes when changes are made to the system(updates), system configurations (i.e. for Ports) become manipulated, technically. So, reset the SMC and NVRAM. It might take up to 3 attempts to reset each. So, be certain you have the time to so. 

That would have been configured back when you first set up your Mac. Many people use their login password as the password for the encryption. Have you tried that password also?