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Unable to load photo and error occurred while loading a higher quality version

I just started receiving this message...every time I take a photo now....Unable to load photo. An error occurred while loading a higher quality version of this photo. How do I fix this?


iPhone 11 Pro Max

Posted on Feb 15, 2021 6:13 AM

Reply
2 replies

Feb 17, 2021 9:07 AM in response to Joeyskeeper

Hey there Joeyskeeper,


Based on your post it sounds like you're having trouble taking photos as expected on your iPhone. Is that right?


Have you tried restarting your device to see if that helps?

Do you have iCloud Photos enabled?


If so, have you tried checking the network connectivity on the device?

You could be receiving this message over a low cellular or Wi-Fi signal. Testing over a reliable network can help you isolate the issue.


We would also recommend updating to the latest version of iOS. The article below can help.


Update your iPhone, iPad, or iPod touch


Keep us updated.


Cheers!


Unable to load photo and error occurred while loading a higher quality version

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