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doris1212 Author

Level 1

4 points

Macbook air built in keyboard and trackpad not work

My macbook air keyboard and trackpad suddenly has not response at all while I was using my macbook air. Only the power button works. What is the problem?what should I do?

MacBook Air 13″, macOS 11.1

Posted on Feb 17, 2021 3:32 PM

Top-ranking reply

Axel Foley

Level 10

149,568 points

Posted on Feb 17, 2021 11:14 PM

Reset SMC by following the directions applicable to your MacBook here ➔ How to Reset SMC. If that does not solve things then-
Reset NVRAM/PRAM by following the directions applicable to your MacBook here ➔ How to Reset NVRAM/PRAM. If that does not solve things then-
Enter ➔ Safe Mode and see if the screen issue still exists in Safe mode. Log out of Safe Mode and then reboot computer. If that does not solve things then-
Finally if none of the above works then you can enter ➔ macOS Recovery Mode and reinstall the macOS and see if that solves it.

Axel F.

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Macbook air built in keyboard and trackpad not work

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