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sally-anne48 Author

Level 1

4 points

Refund

Hi I had to add my card details as I needed an app, which my card wasn’t used for that app but it was used for another Roblox at $14.99 and I only put it on today 24th February and was used by someone in Brisbane so I have deleted my card details and would like a refund for this as I got a invoice for the amount and what it was used for

thank you and I hope this can be resolved

iPad Air, iOS 12

Posted on Feb 23, 2021 10:04 PM

Top-ranking reply

askbarnabas

Level 10

103,861 points

Posted on Feb 24, 2021 6:05 AM

How to request a refund

Go to reportaproblem.apple.com.
Sign in with your Apple ID and password.
If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.
Follow the instructions on the page to choose the reason why you want a refund and submit your request.

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Refund

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