You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I have a popup that won't go away. It says, "AdvancedSprintd will damage your computer." and then the box report malware to Apple to protect other users is checked. I downloaded software called Sophos to do a full system scan. Anyone have other suggestions?
Dave
What did Sophos say?
You can also try Malwarebytes which works well on Adware.
What did Sophos say?
You can also try Malwarebytes which works well on Adware.
Sophos detected no threats. Not sure what to do next. I don't want to spend $100 on another software if this one didn't detect threats
The free version of MalwareBytes should help.
Also, just so others here can better assist you, please run Etrecheck and post its full report here. Etrecheck is free from the App Store.
@Luis,
Thanks! I ran Etrecheck 3x's and found adware. Deleted per instructions and restarted. Had to do it 3x's to eliminate the adware and the pop up is gone. Thanks for your help.
Dave
Malware called AdvancedSprintd
