You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Hue Bridge doesn’t connect to Homekit

When I try to enable the Hue Bridge for Homekit, using the Hue App... I can’t find it.

I have seen others had same issue. Any idea on how to solve?

iPhone XR

Posted on Feb 25, 2021 9:45 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 1, 2021 6:36 AM

Hello Gianluca Vitale,


Thanks for using Apple Support Communities. It's understood that you're having some trouble connecting your Hue Bridge to HomeKit. We're happy to help.


To start, make sure you've followed the steps here: Add a HomeKit accessory to the Home app


Should the issue persist, it's recommended that you connect with the manufacturer for additional assistance regarding this matter. You can find contact information at the bottom of this resource: Philips Hue Support | Philips Hue


Kind regards.

2 replies
Question marked as Top-ranking reply

Mar 1, 2021 6:36 AM in response to Gianluca Vitale

Hello Gianluca Vitale,


Thanks for using Apple Support Communities. It's understood that you're having some trouble connecting your Hue Bridge to HomeKit. We're happy to help.


To start, make sure you've followed the steps here: Add a HomeKit accessory to the Home app


Should the issue persist, it's recommended that you connect with the manufacturer for additional assistance regarding this matter. You can find contact information at the bottom of this resource: Philips Hue Support | Philips Hue


Kind regards.

Hue Bridge doesn’t connect to Homekit

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.