You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I-Cloud payment

Yesterday got an email -

 you are scheduled to be charged $0.99 for your 50 GB iCloud storage plan, but there is a problem with your payment information.Please update your payment information as soon as possible. If we cannot successfully charge your account, it will be downgraded to the free 5 GB plan and your service may be affected.


directions say click on I-Tunes which I can’t find in settings.

my wife got a similar email yet something went wrong and she lost all her precious photos - very upsetting. I don’t want to loose years of my photos - help please.

iPhone 7, iOS 14

Posted on Feb 26, 2021 9:32 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 26, 2021 11:11 AM

Click here and follow the instructions. If possible, download the photos as well.


(193088)

1 reply

I-Cloud payment

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.