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Fraud support call?

I got A LOT of calls sayin gym phone was hacked. I finally answered and they had me download any desk and wanted to scan my phone. I then hung up because I had no idea if this was a legit apple person or not. Is this apple support policies l?

iPhone 6s, iOS 13

Posted on Feb 27, 2021 4:51 PM

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Question marked as Top-ranking reply

Posted on Feb 27, 2021 4:53 PM

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to ignore the calls or hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

1 reply
Question marked as Top-ranking reply

Feb 27, 2021 4:53 PM in response to Jen5225

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to ignore the calls or hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Fraud support call?

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