You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why doesn’t my iPhone 12 Pro Max have a “Never” option for autolock?

I want to prevent my iPhone 12 Pro Max screen from auto-locking, but it seems to only have an option to stop the screen from auto-locking for a maximum of 5 minutes. Why is this? When I search online, every article tells me that there is a “Never” option to prevent the iPhone screen from auto-locking EVER. How do I do this on my iPhone?

Posted on Mar 3, 2021 12:19 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 3, 2021 12:21 PM

Do you have a corporate email account set up on your phone? If so, the administrators can enforce security policies on the device, including the maximum timeout before the screen locks.

3 replies

Why doesn’t my iPhone 12 Pro Max have a “Never” option for autolock?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.