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James Woodle Author

Level 1

39 points

Apple TV will not connect to iCloud says not correct password or id they are correct

Apple TV will not connect to iCloud says password or ID not correct but they are what is wrong it is up to date

Posted on Mar 3, 2021 12:34 PM

Top-ranking reply

Eric--F

Community Specialist

Posted on Mar 5, 2021 3:08 PM

Hi James Woodle,

We see that you're unable to sign into your Apple TV due to getting a message that the Apple ID or password is incorrect. We will do our best to help.

When attempting to sign in, do you receive a verification code on a trusted device? If so, you would need to enter your password and then the six-digit verification right after the password with no spaces. For more information, click here: Get a verification code and sign in with two-factor authentication.

Take care.

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Apple TV will not connect to iCloud says not correct password or id they are correct

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