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My Ipad is locked

I don't know my password and my ipad is locked


iPad mini, iOS 9

Posted on Mar 3, 2021 6:31 PM

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Question marked as Top-ranking reply

Posted on Mar 3, 2021 6:33 PM

You will need to restore the iPad using a computer. The process will erase the device. Later you can restore your data using a recent back-up. Instructions here....

If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support

3 replies

Mar 4, 2021 8:59 AM in response to LaurenList24

Would this be your iPad Passcode, or your AppleID Password?


If your iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).


You you’ll need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com


Mar 3, 2021 6:37 PM in response to LaurenList24

Yikes! I know that can be frustrating. I had that issue before.


When you forgot your password, is this with the Apple ID? And now your iPad is in Activation Lock? Disabled? What do you see in your screen? If yes, it's Activation Lock then follow https://support.apple.com/en-ca/HT201441


If it's just a simple forgot passcode and iPad is disabled. Follow the steps in https://support.apple.com/en-us/HT211078.


Good luck. If need more help, call Apple Support at 1-800-MYAPPLE

My Ipad is locked

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