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Need to add credit card

We took out an old credit card because we were hacked and the bank issued a new card. Now our App Store and iTunes are disabled and we can’t add new card. Help,

iPad Air 2, iPadOS 14

Posted on Mar 4, 2021 1:10 PM

Top-ranking reply

Niel

Level 10

732,515 points

Posted on Mar 4, 2021 2:25 PM

Contact Apple as described in the Related Article above. You won't be able to change your payment information until this is fixed.

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Need to add credit card

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