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Level 1

4 points

Payment

anytime I tried to purchase it would always show your purchase couldn’t be completed any solution ?

iPhone 7 Plus, iOS 14

Posted on Mar 4, 2021 1:46 PM

Top-ranking reply

Level 10

418,819 points

Posted on Mar 4, 2021 8:29 PM

Hello iTunes024,

Do as it directs, go to the URL and follow the instructions:

www.apple.com/support/itunes/ww/ --> https://support.apple.com/country-selector/itunes > select your country > Contact Support > Contact iTunes Store Support > Purchases, Billing & Redemption

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