You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I’m trying to do a factory reset on my iPhone but it’s stuck at the beginning of the process and it won’t let me turn it off or open the phone. What do I I’m tryin to dr

I’m trying to reset my phone to the factory settings but when I started the process it stopped and at the beginning of the process and now it won’t let me turn it off. What do I do?

iPhone X

Posted on Mar 4, 2021 9:48 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 5, 2021 12:21 AM

Are you trying to erase all Content and Settings? Then --> Erase all content and settings from iPhone - Apple Support


1 reply

I’m trying to do a factory reset on my iPhone but it’s stuck at the beginning of the process and it won’t let me turn it off or open the phone. What do I I’m tryin to dr

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.