You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can’t hear caller on incoming calls

On an incoming call I can’t hear the caller, and the caller can’t hear me.

when I call back, we can hear each other.

iPhone 5, iOS 10

Posted on Mar 7, 2021 5:01 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 7, 2021 5:23 AM

If you have a distorted Sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad


If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...


If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support


If the other person is not able to listen to you then please click this--> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

2 replies
Question marked as Top-ranking reply

Mar 7, 2021 5:23 AM in response to NoKatNo

If you have a distorted Sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad


If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...


If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support


If the other person is not able to listen to you then please click this--> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

Can’t hear caller on incoming calls

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.