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Cannot update apps - possible unknown Apple ID

I have 4 apps, all Apple products (Numbers, etc.) that were purchased with an ID I used but no longer have record for.

Apps will not update with the two I currently use.


It may have from the days when you only needed a login name instead of an email. When Apple made us all go to email, there were many who lost their apps. I seem to recall having Apple merge them a couple years later when they allowed their CSRs to help users migrate.


Is there any way to trace the account that purchased those apps?

iMac 27″, macOS 10.15

Posted on Mar 8, 2021 3:11 PM

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Cannot update apps - possible unknown Apple ID

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