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how to get a copy of a purchase made in the store

I need to get a copy of the receipt for my purchase back in October, last time I bought a MAC I was able to view my receipt from my apple account

MacBook Pro 13″, macOS 10.14

Posted on Mar 8, 2021 8:19 PM

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Question marked as Top-ranking reply

Posted on Mar 8, 2021 8:33 PM

Hello Mustlovepugs,


For items from the on-line store go to apple.com, scroll to the bottom, and click on Apple Store Account. --> https://www.apple.com/us/shop/goto/account


For a physical Apple Store purchase you can try contacting the store where you purchased the phone and see if they still have a record of the purchase.


Viewing & Changing Orders - Shopping Help - Apple - https://www.apple.com/shop/help/viewing_changing_orders - "Once an item is shipped or picked up, Apple will create an invoice for your order. To view or print your invoice, go to your Order Listing(Opens in a new window) page and select an item to go to the order details. Then, select View Invoice at the top of your order details page to access your invoice. If you need help viewing or printing your invoice, speak with an Apple Specialist at 1‑800‑MY‑APPLE."


Apple recommends you "Keep your receipt after you buy an Apple device" - https://support.apple.com/HT202711


1 reply
Question marked as Top-ranking reply

Mar 8, 2021 8:33 PM in response to Mustlovepugs

Hello Mustlovepugs,


For items from the on-line store go to apple.com, scroll to the bottom, and click on Apple Store Account. --> https://www.apple.com/us/shop/goto/account


For a physical Apple Store purchase you can try contacting the store where you purchased the phone and see if they still have a record of the purchase.


Viewing & Changing Orders - Shopping Help - Apple - https://www.apple.com/shop/help/viewing_changing_orders - "Once an item is shipped or picked up, Apple will create an invoice for your order. To view or print your invoice, go to your Order Listing(Opens in a new window) page and select an item to go to the order details. Then, select View Invoice at the top of your order details page to access your invoice. If you need help viewing or printing your invoice, speak with an Apple Specialist at 1‑800‑MY‑APPLE."


Apple recommends you "Keep your receipt after you buy an Apple device" - https://support.apple.com/HT202711


how to get a copy of a purchase made in the store

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