You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Accessing Pics from Laptop on iCloud

I'm trying to access photos on my laptop backed up to iCloud from my iPhone/iPad. I installed the latest release of iCloud for Windows and it did create a folder under Pictures for iCloud Photos but the folder is empty. I have 2.7GB of photos on iCloud so the pictures are not downloading. What am I missing?!


iPad, iOS 10

Posted on Mar 9, 2021 2:31 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 9, 2021 5:43 PM

JETinKS wrote:

I'm trying to access photos on my laptop backed up to iCloud from my iPhone/iPad. I installed the latest release of iCloud for Windows and it did create a folder under Pictures for iCloud Photos but the folder is empty. I have 2.7GB of photos on iCloud so the pictures are not downloading. What am I missing?!

If you truly are backing up your device to icloud, then you can't view pictures as outlined here What does iCloud back up? - Apple Support


You would need to be syncing to icloud Set up and use iCloud Photos - Apple Support

3 replies
Question marked as Top-ranking reply

Mar 9, 2021 5:43 PM in response to JETinKS

JETinKS wrote:

I'm trying to access photos on my laptop backed up to iCloud from my iPhone/iPad. I installed the latest release of iCloud for Windows and it did create a folder under Pictures for iCloud Photos but the folder is empty. I have 2.7GB of photos on iCloud so the pictures are not downloading. What am I missing?!

If you truly are backing up your device to icloud, then you can't view pictures as outlined here What does iCloud back up? - Apple Support


You would need to be syncing to icloud Set up and use iCloud Photos - Apple Support

Accessing Pics from Laptop on iCloud

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.