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Apple app refund

I recently accidentally paid for an app using a credit card I didn’t want to use. When I asked for a refund it was approved and the money has still not arrived after a week, how long does that usually take? Also, I switched out credits cards from my Apple ID, will the money be sent to the original card or will it be sent into the new card or put as iTunes credits?

Thanks.

Posted on Mar 9, 2021 3:08 PM

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Question marked as Top-ranking reply

Posted on Mar 9, 2021 3:12 PM

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.  


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

1 reply
Question marked as Top-ranking reply

Mar 9, 2021 3:12 PM in response to Katherine-Zhang

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.  


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

Apple app refund

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