You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

When I try to update my Iphone 7plus it continues to say can't update

I can not get my Iphone 7plus to update


Posted on Mar 10, 2021 3:55 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 10, 2021 4:04 PM

Assuming you mean updating the operating system, there are several reasons why you may be having trouble with this.

You do not have enough storage on your phone for the update? You can check this on your iPhone using this article. https://support.apple.com/en-us/HT201656

Please bear in mind that while the update is only about 2-3GB in size, it requires about 6-8GB in space for full access.


Another reason you may have difficulty is that you may not be connected to wifi. Also, you will want to make sure you have sufficient battery life to complete the update.


Finally, you may find this article helpful. https://support.apple.com/en-us/HT204770

1 reply
Question marked as Top-ranking reply

Mar 10, 2021 4:04 PM in response to Crazydasiey

Assuming you mean updating the operating system, there are several reasons why you may be having trouble with this.

You do not have enough storage on your phone for the update? You can check this on your iPhone using this article. https://support.apple.com/en-us/HT201656

Please bear in mind that while the update is only about 2-3GB in size, it requires about 6-8GB in space for full access.


Another reason you may have difficulty is that you may not be connected to wifi. Also, you will want to make sure you have sufficient battery life to complete the update.


Finally, you may find this article helpful. https://support.apple.com/en-us/HT204770

When I try to update my Iphone 7plus it continues to say can't update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.