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Cannot access mail

AOL mail has stopped working on my MacBook Air. I deleted AOL mail from Mac and now cannot re-load it. When I try to select AOL in the Internet accounts, it does not recognize user name and or password and returns with the message it cannot validate the account/password. Suggestions?


MacBook Air 13″, macOS 10.13

Posted on Mar 11, 2021 4:43 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 11, 2021 8:13 PM

AOL is now requiring App-Specific passwords to be entered instead of your normal password. This is part of their security measure. So, How does one create an App Specific password to enter for AOL email account(s)? See below:


If you've activated 2-step verification for your AOL account, you'll need to generate and use an "app password" to access AOL Mail from these apps.


1. Sign in and go to the AOL Account security page. You can do this by signing on to AOL from a computer.

2. Click Generate app password or Manage app passwords.

3. Select your app from the drop down menu and click Generate.

4. Follow the instructions below the password.

- Be sure to enter the password into your app without any spaces.

5. Click Done.

6. Use this app password and your email address to sign in to your email app.


Axel F.

3 replies
Question marked as Top-ranking reply

Mar 11, 2021 8:13 PM in response to kwaelti

AOL is now requiring App-Specific passwords to be entered instead of your normal password. This is part of their security measure. So, How does one create an App Specific password to enter for AOL email account(s)? See below:


If you've activated 2-step verification for your AOL account, you'll need to generate and use an "app password" to access AOL Mail from these apps.


1. Sign in and go to the AOL Account security page. You can do this by signing on to AOL from a computer.

2. Click Generate app password or Manage app passwords.

3. Select your app from the drop down menu and click Generate.

4. Follow the instructions below the password.

- Be sure to enter the password into your app without any spaces.

5. Click Done.

6. Use this app password and your email address to sign in to your email app.


Axel F.

Cannot access mail

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