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Loriemoore Author

Level 1

4 points

Phone is not updating

My updates are turned on but phone is not updating

iPhone 6 Plus, iOS 12

Posted on Mar 18, 2021 12:20 PM

Top-ranking reply

deggie

Level 10

167,303 points

Posted on Mar 18, 2021 12:25 PM

Go to Settings > General > About > Version. If you are at iOS 12.5.1 that is as high as you can update to. The iPhone 6 Plus does not have sufficient RAM to run iOS 13 and later.

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Phone is not updating

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