You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Headphones and airpods

My iPhone 12 isn’t letting me hear any sound out of my headphones or AirPods only when I take them out it lets me hear sound. They both work with all my other devices except for my phone what do I do

iPhone 12, iOS 14

Posted on Mar 18, 2021 1:14 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 18, 2021 1:17 PM

kittieee Said:

"Headphones and AirPods: My iPhone 12 isn’t letting me hear any sound out of my headphones or AirPods only when I take them out it lets me hear sound. They both work with all my other devices except for my phone what do I do"

-------


Some Thoughts:


A. Troubleshoot the Pairing:

Disable Bluetooth on all but one device — the one device you want to synchronize with these with.


B. Troubleshoot the Connection:

Using this via these Apple Support links, troubleshoot this.


C. Verify the Balance:

  1. Go to: Settings
  2. Tap: General
  3. Tap: Accessibility
  4. Scroll Down: to Hearing
  5. Adjust: the audio volume balance


D. Clear Out Earwax:

How to clean your AirPods and EarPods - Apple Support

1 reply
Question marked as Top-ranking reply

Mar 18, 2021 1:17 PM in response to kittieee

kittieee Said:

"Headphones and AirPods: My iPhone 12 isn’t letting me hear any sound out of my headphones or AirPods only when I take them out it lets me hear sound. They both work with all my other devices except for my phone what do I do"

-------


Some Thoughts:


A. Troubleshoot the Pairing:

Disable Bluetooth on all but one device — the one device you want to synchronize with these with.


B. Troubleshoot the Connection:

Using this via these Apple Support links, troubleshoot this.


C. Verify the Balance:

  1. Go to: Settings
  2. Tap: General
  3. Tap: Accessibility
  4. Scroll Down: to Hearing
  5. Adjust: the audio volume balance


D. Clear Out Earwax:

How to clean your AirPods and EarPods - Apple Support

Headphones and airpods

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.