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Payment Method Declined

Hello, I my payment method is declined, how can I resolve this?


[Image Edited by Moderator to Remove Personal Information]

Posted on Mar 20, 2021 1:58 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 20, 2021 10:33 PM

Hi chidera160


Welcome to the Apple community where some of us do our best to help each other.


Hard to tell what you were trying to do when your payment was declined.

Here are a few guesses.


Might be iTunes, App Store etc,, on your AppleID account ?

or is it an Apple Pay account ? Wallet ?

Were you buying something from a website ?


Apple has support pages that may help you:


Info on Apple Pay:

https://support.apple.com/en-us/HT207932


See what happens when your Apple Cash account is restricted or locked, and learn what to do next:

https://support.apple.com/en-us/HT207932


It may be that you exceeded your daily limit on your card so your bank refused the card?


There may not be enough credit for your purchase to be accepted ?


The Expiry date on your card may no longer match the account records ?


If it is iTunes, App Sore, etc. you might want to check if your card is listed properly

Change, Add or Remove Apple ID Payment methods

https://support.apple.com/en-us/HT201266


Payment methods that you can use with your Apple ID

https://support.apple.com/en-us/HT202631


If none of the above helps:

There is a "Get Support" link to Apple at the top right on this page.


All the best

3 replies
Question marked as Top-ranking reply

Mar 20, 2021 10:33 PM in response to chidera160

Hi chidera160


Welcome to the Apple community where some of us do our best to help each other.


Hard to tell what you were trying to do when your payment was declined.

Here are a few guesses.


Might be iTunes, App Store etc,, on your AppleID account ?

or is it an Apple Pay account ? Wallet ?

Were you buying something from a website ?


Apple has support pages that may help you:


Info on Apple Pay:

https://support.apple.com/en-us/HT207932


See what happens when your Apple Cash account is restricted or locked, and learn what to do next:

https://support.apple.com/en-us/HT207932


It may be that you exceeded your daily limit on your card so your bank refused the card?


There may not be enough credit for your purchase to be accepted ?


The Expiry date on your card may no longer match the account records ?


If it is iTunes, App Sore, etc. you might want to check if your card is listed properly

Change, Add or Remove Apple ID Payment methods

https://support.apple.com/en-us/HT201266


Payment methods that you can use with your Apple ID

https://support.apple.com/en-us/HT202631


If none of the above helps:

There is a "Get Support" link to Apple at the top right on this page.


All the best

Apr 10, 2021 2:48 PM in response to Cougar59

Hi Cougar59,


Welcome to the Apple Community, where some of us do our best to help each other troubleshoot.

We do not know where your payment method was declined ... iTunes, Apple Pay, Subscription, or ?

Has your card's expiry date expired ?


You might want to click on one of the the link from Apple Support below:


If your payment method is declined in the App Store or iTunes Store

https://support.apple.com/en-au/HT203005


Manage your Apple Pay account:

https://support.apple.com/en-us/HT209228


To manage your Apple ID account details,

go to your Apple ID account page.


If you want to talk to Apple, there is a "Get Support" link at top right of this page.


Hope this helps.


Payment Method Declined

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