iPhone sound not working
My iphone 7plus just restarted and the sound do not work anymore even if I connect an earphone, still cannot hear any sound. Please help
iPhone 7 Plus, iOS 14
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Hello,
See these steps:
1) Check the silent button above the volume buttons. Do you see red? If so, move the slider.
2) Is Do Not Disturb on? Go to Settings > Do Not Disturb. Is it turned on? Check the times.
3) Go to Settings > Notifications > Messages. It is turned on?
4) Go to Settings > Sound & Haptics. Change the "Text Tone" to a different sound. Does it make a sound?
5) Send a text message to yourself for testing purposes.
6) See this: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker
Good luck.