macbook air new one
i went to go on my laptop and i opened it and nothing came up except a black screen and i don’t know how to fix it.
Hi,
It might be "initial failure". You should return and refund your MacBook Air.
Returns & Refunds - Shopping Help - Education - Apple
If it doesn't help, you'd better make Genius Bar reservation if your local retail Apple Store is open or find local opened Apple Authorized Service Provider to be examined your MacBook Air.
https://www.apple.com/retail/geniusbar/
Apple - Find Locations - Location Selector
