You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

8 points

hello my Mac air is running really slow and not getting emails, virus from web cam site

hello there, my Mac air 2020 has a virus, from a web cam site, and running slow and no emails coming through, help please.

MacBook Air 13″, macOS 11.2

Posted on Mar 22, 2021 7:19 AM

Top-ranking reply

Level 10

83,952 points

Posted on Mar 22, 2021 7:24 AM

2. Download EtreCheck, run it to see if there is any adware installed or not.

Click “Free download” button,

Open Downloads folder, click on it to open, and then select ”Open”.

“Choose a problem” from the popup menu box, and then “Start EtreCheck” in the dialog.

Click “Share Report” button in the toolbar, select “Copy report” .

Paste the report when you reply.

Note: This is a diagnostic test.

View in context

Similar questions