You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hello guys. After i backed up my photos on icloud, in order to free my storage and sell my device i permanently deleted my photos on it. But photos on my other device also gone. Even in my icloud account they disappeared. How to restore my photos? Please help.
iPhone 5s, iOS 12
I wish I had better news for you however those photos are now gone. This is because iCloud is a synch service and not an archiving service. The photos were therefore kept in synch across your devices that were/are signed on to the same Apple ID. Once you deleted those photos on one device, then the results would be the same on other devices. Double check the Deleted Items Folder to see whether the photos are there unless you deleted them from that folder as well.
The procedure that you should have used is here ➔ What to do before you sell, giveaway or trade your iPhone/iPad.
Axel F.
I wish I had better news for you however those photos are now gone. This is because iCloud is a synch service and not an archiving service. The photos were therefore kept in synch across your devices that were/are signed on to the same Apple ID. Once you deleted those photos on one device, then the results would be the same on other devices. Double check the Deleted Items Folder to see whether the photos are there unless you deleted them from that folder as well.
The procedure that you should have used is here ➔ What to do before you sell, giveaway or trade your iPhone/iPad.
Axel F.
Thank you Axel. I understood. It is frustrating that it can't be recovered those photos. Iphone is not easy device.
You are welcome. I do, however, understand the agony associated with the loss of photos.
Axel F.
Backed up photos are gone!
